Shipping Policy

Last Updated: 19 Feb, 2026

Thank you for shopping with Kashirae. Below you’ll find important information regarding our shipping process.

All orders are processed within 1–3 business days (Monday–Friday, excluding holidays).

Please note:

• Orders are not processed on weekends or public holidays.

• During peak periods, processing times may be slightly extended.

Once your order has been processed, you will receive a confirmation email with tracking information.

We ship worldwide.

Estimated delivery times:

Canada & United States: 5–12 business days

Europe: 7–15 business days

Australia & New Zealand: 7–15 business days

Other International Locations: 10–20 business days

Delivery times are estimates and not guaranteed.

Actual delivery may vary due to:

• Carrier delays

• Customs processing

• High shipping volume periods

• Weather disruptions

Once your order ships, you will receive a tracking number via email.

Please allow 2–5 business days for tracking information to update in the carrier’s system.

International orders may be subject to customs duties, taxes, or import fees imposed by your country.

These charges are the responsibility of the customer.

We are not responsible for delays caused by customs clearance procedures.

Customers are responsible for providing accurate shipping details at checkout.

We are not responsible for:

• Orders delivered to incorrectly entered addresses

• Failed deliveries due to incorrect contact information

If you notice an error, please contact us within 12 hours of placing your order.

Kashirae is not responsible for lost or stolen packages marked as delivered by the carrier.

If your tracking shows “Delivered” but you have not received your package:

• Please check with neighbors or your local post office.

• Contact the shipping carrier directly.

If you still need assistance, contact us and we will do our best to help.

While we strive to deliver within estimated timeframes, we are not liable for delays caused by third-party carriers or unforeseen circumstances.