Refund Policy
Last Updated: 19 Feb, 2026
We want you to be satisfied with your purchase.
Returns
You may request a return within 30 days of delivery.
To be eligible:
• Item must be unused
• In original packaging
• Proof of purchase required
To initiate a return, email:
📧 contact@kashirae.com
Non-Returnable Items
We do not accept returns for:
• Used items
• Damaged items due to misuse
• Items marked as final sale
Refunds
Once we receive and inspect your return:
• Approved refunds will be issued to your original payment method.
• Processing time: 5–10 business days.
Shipping costs are non-refundable.
Damaged or Defective Items
If your item arrives damaged:
• Contact us within 48 hours of delivery
• Include photos of the issue
We will arrange a replacement or refund.
Order Cancellations
All orders are processed immediately after purchase. For this reason, we cannot guarantee order cancellations or modifications once the order has been placed.
If you no longer wish to keep your item, you may initiate a return after delivery in accordance with our Refund Policy.